Company Name: HYYND
These Terms and Conditions (“Agreement”) govern your use of HYYND’s services, including personal training, group classes, wellness consultations, and related offerings (“Services”) provided through our platform, website, mobile applications, or directly via our staff or partnered trainers.
By submitting an inquiry, booking a service, or interacting with HYYND in any manner, you (“Client”, “you”, or “your”) agree to be legally bound by these Terms.
1. Eligibility
Clients must be at least 18 years of age or have consent from a legal guardian to use HYYND services.
All information provided during inquiry, onboarding, or service usage must be true, accurate, and complete.
2. Services and Trainer Assignment
HYYND connects clients with certified fitness and wellness professionals based on goals, availability, and location.
HYYND reserves the right to assign or reassign trainers as per availability and performance standards.
Trainers act as independent contractors unless otherwise stated.
3. Payments and Fees
Service pricing and payment details will be shared in advance via official communication channels.
Payments may be made directly to HYYND or to assigned trainers, depending on the arrangement.
Failure to make timely payments may result in cancellation or suspension of services.
4. Cancellations and Rescheduling
Cancellations or rescheduling requests must be made at least 12 hours in advance.
Repeated cancellations, no-shows, or violations of this policy may lead to additional charges or service termination.
5. Health & Medical Disclaimer
Clients should consult a qualified medical professional before beginning any fitness or wellness program.
HYYND and its trainers shall not be liable for injuries, health conditions, or medical events arising due to undisclosed conditions or failure to follow proper guidance.
6. Client Conduct
Clients are expected to treat trainers and staff with respect and professionalism at all times.
Any abuse, harassment, or misconduct (verbal or physical) may result in immediate suspension or a permanent ban from HYYND services.
7. Data Privacy and Sharing Policy
a. Data Collection
HYYND collects personal data including but not limited to name, contact information, health conditions, fitness goals, photos, location, and schedule preferences as part of service inquiry or onboarding.
b. Purpose of Data Usage
This data is collected solely to provide personalized fitness and wellness services.
Your data will be used to:
Match you with suitable trainers
Customize training programs
Maintain service logs and progress records
Communicate updates, invoices, or session details
c. Data Sharing with Trainers
Client data relevant to service delivery (e.g., fitness goals, health conditions, preferred schedule, contact details) will be shared with the assigned trainer for effective program planning and communication.
Trainers are contractually obligated to handle all client data with strict confidentiality and to use it only for the purpose of service delivery.
d. Confidentiality and Protection
HYYND follows standard data protection practices and limits access to personal information to authorized personnel and assigned professionals.
We do not sell or rent client data to third parties.
All communication channels used by HYYND (email, WhatsApp, app, etc.) are secured to ensure privacy.
e. Consent
By submitting your information or using HYYND services, you expressly consent to the collection, usage, and controlled sharing of your data as stated above.
f. Data Retention and Deletion
Your data will be retained only for as long as is necessary for service delivery or legal compliance.
You may request deletion or correction of your data at any time by contacting our support team.
8. Limitation of Liability
HYYND shall not be liable for indirect, incidental, or consequential damages arising from the use of its services or trainer-related issues. Our maximum liability, under any circumstances, shall be limited to the amount paid by you for services in the previous month.
9. Termination of Services
HYYND reserves the right to suspend or terminate services without prior notice in case of:
Breach of these terms
Misconduct toward trainers or staff
Non-payment or fraudulent activity
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/State].
☑️ By submitting this form or continuing to use our services, I acknowledge that I have read, understood, and agreed to the above Terms and Conditions and Data Policy.